Over the years I've learned that, to be a good manager, you need to have passion, and you need to have a strong character. Without those things, the job is very, very difficult.
I remember when I was first time in Serie A, we were down the bottom, no one was speaking about Cagliari. And we were safe, one day before the final match. With Parma, we went down, but we were positive right to the end. There are the little details, but you have to continue.
It is with passion that I love my job. But it is with character that I am able to keep looking forward. Not just beyond criticism or bad results, but also beyond the good moments, too. Everything has to be a balance.