One is sincere and the other insincere. One comes from the heart out; the other from the teeth out. One is unselfish; the other selfish. One is universally admired; the other universally condemned.
Lincoln once began a letter saying: Everybody likes a compliment. William James said: The deepest principle in human nature is the craving to be appreciated.
If some people are so hungry for a feeling of importance that they actually go insane to get it, imagine what miracle you and I can achieve by giving people honest appreciation this side of insanity.
Remember what Emerson said: Every man I meet is my superior in some way. In that, I learn of him.
IN A NUTSHELL FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE PRINCIPLE 1 Don't criticize, condemn or complain. PRINCIPLE 2 Give honest and sincere appreciation. PRINCIPLE 3 Arouse in the other person an eager want.
Any fool can criticize, complain, and condemn—and most fools do. But it takes character and self-control to be understanding and forgiving.