The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
James Cash Penney
Profession: Businessman
Nationality: American
Some suggestions for you :
Do not primarily train men to work. Train them to serve willingly and intelligently.
Salesmanship is limitless. Our very living is selling. We are all salespeople.
Success will always be measured by the extent to which we serve the buying public.
The keystone of successful business is cooperation. Friction retards progress.
No business can succeed in any great degree without being properly organized.
We get real results only in proportion to the real values we give.
It is the service we are not obliged to give that people value most.
There's no better friend to any merchant than a fair competitor.
I believe a man is better anchored who has a belief in the Supreme Being.