You have to find ways to find that center, to find that balance, to find sanity, because again, we are getting bigger, and people look at us that way. We have to find that new balance.
Immigration and openness to refugees is an important part of our country's success and, quite honestly, to Uber's.
I've been an entrepreneur since I was 18. I started a company with a bunch of buddies that got funded in my senior year, and that's when I finished school. It was called Scour, a peer-to-peer service, file-sharing.
I wake up in the morning with a list of problems, and I go solve them.
I call it dark energy. If you are unreliable, customers just disappear.
Based on my experience, I would say that rather than taking lessons in how to become an entrepreneur, you should jump into the pool and start swimming.
Even before you get to self-driving vehicles, there's just a huge amount of positive things that happen to cities when you do ridesharing.
If Uber is lower-priced, then more people will want it. And if more people want it and can afford it, then you have more cars on the road. And if you have more cars on the road, then your pickup times are lower, your reliability is better. The lower-cost product ends up being more luxurious than the high-end one.
Every Uber employee should be proud of the culture we have and what we will build together over time.
We have to bring out the truth about how dark and dangerous and evil the taxi side is.
Some city-council people are really awesome, but most are uninspired.
What I've learned as we've gotten bigger is that it's really, really important for us to take all the opportunities to tell our story, because as we grow and have a bigger impact on cities, if we don't tell our story, somebody else will.
Uber riders are the most affluent, influential people in their cities.
There is a core independence and dignity you get when you control your own time.
If you are focused on profits right out of the gate, you're gonna have the smallest profitable business that has ever been seen.
I used to be a computer engineer, and I can make really good code, and we can make systems that work really well, and we can make the application a great experience, but when you have to translate bits to atoms, you need folks who are used to working with city governments, with state governments, and so I like to say we're in a political campaign.
You want supply to always be full, and you use price to basically either bring more supply on or get more supply off, or get more demand in the system or get some demand out.
Millennials aren't buying cars anymore. They don't want to drive. They don't want to own these cars. They don't want that inconvenience.
We want to get to the point that using Uber is cheaper than owning a car.
There's hundreds of millions of people that are card members at AmEx - all of them should be using Uber.
At Uber, we say, 'Always be hustling.' Even if you are an introvert and you haven't got hustle in you, you better get a co-founder who does. And if you haven't got enough hustle to find a co-founder who's got hustle, it's going to be tough. You've got to have a little hustle in you.
I talk a lot about justice. I'm about it. I'm also about civil disobedience.
I think Uber is just very different; there's no model to copy. It may be the reason why we've been a lightning rod in so many ways, because we don't do anything conventional... And then I think also, as an entrepreneur, I'm a bit of a lone wolf.
Think of a world where there is no ride-sharing; people are driving themselves to work. You now have 30 people being served by 30 cars. Those 30 cars are only served 4% of the day; 96% of the day, they're stored somewhere. Around 20% to 30% of our land is taken up just storing these hunks of metal that we drive around in for 4% of the day.
Sports uplift us. It's celebratory, gives us optimism and joy.
I don't believe that you can make decisions on anything without having all of the details.
The regulatory systems in place disincentive innovation. It's intense to fight the red tape.
As much as I'd love to give everybody a really cheap option, it's just simply not possible in certain sorts of extreme events... I guarantee that our strategy on surge pricing is the optimal way to get as many people home as possible.
There's probably some misunderstanding of who I am and how I roll.
I think that's where the world is going. People will not own cars; they'll have a service that takes them where they want to go, when they want to go there. And that's what Uber is.
I was the straight-A student but sort of a little bit of debating my parents all the time, trying to find when they weren't logically correct.
If you're operating from strong principles, you can compromise when the person on the other side is operating from principles you respect.
You have to be willing to stand up for what you believe in, and the rule of law is one of those things.
When you start to automate, you start to do the self-driving thing, you make it much more efficient. When these cars go into self-driving, you start to become a robotics company.
Acknowledging mistakes and learning from them are the first steps.