Criticize the act, not the person.
Pretend that every single person you meet has a sign around his or her neck that says, 'Make me feel important.' Not only will you succeed in sales, you will succeed in life.
A mediocre idea that generates enthusiasm will go further than a great idea that inspires no one.
You can have anything in this world you want, if you want it badly enough and you're willing to pay the price.
Sandwich every bit of criticism between two layers of praise.
Don't limit yourself. Many people limit themselves to what they think they can do. You can go as far as your mind lets you. What you believe, remember, you can achieve.
Everyone wants to be appreciated, so if you appreciate someone, don't keep it a secret.
Everyone has an invisible sign hanging from their neck saying, 'Make me feel important.' Never forget this message when working with people.
For every failure, there's an alternative course of action. You just have to find it. When you come to a roadblock, take a detour.
Every silver lining has a cloud.
Left eyebrow raised, right eyebrow raised.
Honesty is the cornerstone of all success, without which confidence and ability to perform shall cease to exist.
Mediocre idea that generates enthusiasm will go further than a great idea that inspires no one.
Aerodynamically, the bumble bee shouldn't be able to fly, but the bumble bee doesn't know it so it goes on flying anyway.
We fall forward to succeed.
Those who are blessed with the most talent don't necessarily outperform everyone else. It's the people with follow-through who excel.
Dare to risk public criticism.
We must have a theme, a goal, a purpose in our lives. If you don't know where you're aiming, you don't have a goal. My goal is to live my life in such a way that when I die, someone can say, she cared.
A company is only as good as the people it keeps.
No matter how busy you are, you must take time to make the other person feel important.
Most people live and die with their music still unplayed. They never dare to try.