You learn how to be book smart in school, but you better not forget that you also need to be street smart.

It's only lonely at the top if you forget all the people you met along the way and fail to acknowledge their contributions to your success.

It isnt the people you fire who make your life miserable its the people you dont.

Never forget, the real secret of giving advice is this: Once you've given it, don't concern yourself with whether it is followed or not, and refrain from saying 'I told you so.'

Life isn't fair. It's true, and you still have to deal with it. Whining about it rarely levels the playing field, but learning to rise above it is the ultimate reward.

You can't buy a good reputation; you must earn it.

My Golden Rule of Networking is simple: Don't keep score.

Good intentions aren't enough. People have good intentions when they set a goal to do something, but then they miss a deadline or other milestone.

Direct your energy toward achieving a goal, and tackle the problems with an emphasis on edging closer to a successful result.

Like it or not, life is a series of competitions. You may be competing for a grade, a spot on a team, a job, or the largest account in town. The higher your self-esteem is, the better you get along with yourself, with others, and the more you'll accomplish.

A student of life considers the world a classroom.

If you believe, as I do, that your employees truly are your most valuable asset, you will do whatever you can to help them do their jobs as well as possible.

Pale ink is better than the most retentive memory.

Learn from the past, but don't live there. Build on what you know so that you don't repeat mistakes. Resolve to learn something new every day. Because every 24 hours, you have the opportunity to have the best day of your company's life.

There is a time to provide advice and offer an opinion, and there is a time not to. Don't be too quick to offer unsolicited advice. It certainly will not endear you to people.

Expect to make some mistakes when you try new and different approaches. Sometimes colossal failures lead to spectacular successes.

Humility is becoming a lost art, but it's not difficult to practice. It means that you realize that others have been involved in your success.

Decide what your priorities are and how much time you'll spend on them. If you don't, someone else will.

Ethical decisions ensure that everyone's best interests are protected. When in doubt, don't.

The sooner you accept the fact that you will have both successes and failures, the easier it will be to get your business and personal life headed in the right direction.

Just because an employee does things differently doesn't mean he or she won't do the job right or as well. If you establish expectations of the goal and the standards to follow, then methodology shouldn't be an issue.

I have ten marathons under my belt, including four New York races and one Boston.

I've known entrepreneurs who were not great salespeople, or didn't know how to code, or were not particularly charismatic leaders. But I don't know of any entrepreneurs who have achieved any level of success without persistence and determination.

You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

Most fears of rejection rest on the desire for approval from other people. Don't base your self-esteem on their opinions.

There is no shame in taking pride in achievements or position. But nobody gets to the top alone.

To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business.

A great accomplishment shouldn't be the end of the road, just the starting point for the next leap forward.

When you wake up every day, you have two choices. You can either be positive or negative; an optimist or a pessimist. I choose to be an optimist. It's all a matter of perspective.

By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.

No one ever wants to see his or her name linked to anything bad. Conscience is like a baby. It has to go to sleep before you can.

Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.

It's nice to be important, but more important to be nice. You don't know who your top customers will be five years from now or where you will be in 10 years. You may have a fancy title, but you will always need help from the people around you.

You do not get what you want. You get what you negotiate.

To be a champion, you have to learn to handle stress and pressure. But if you've prepared mentally and physically, you don't have to worry.

Pessimism doesn't grow your business or even maintain the status quo. The pessimists on your staff make the job harder for everyone around them. They make difficulties out of opportunities.

By my count, more business leaders have failed and derailed because of arrogance than any other character flaw.

One sure-fire way to stay creative: force yourself to learn something new.

If you want people to know how much you care, show them how much you remember. Learn their names and use them often. It's an important skill to develop.

The quality of your life is determined by the quality of your relationships. The quality of your business is no different.

I believe that visualization is one of the most powerful means of achieving personal goals.

When advice is freely given, the receiver is free to use it as he or she sees fit.

Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.

Remember you're not entitled to anything. You have to earn your success every day, and you will make mistakes like everyone else.

A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.

Ego stops you from getting things done and getting people to work with you. That's why I firmly believe that ego and success are not compatible.

The employees who share innovative ideas may also be the folks who have some hidden talents that would help incorporate their suggestions.

The annals of business are filled with stories of companies that thought they had it made and could milk their enterprises without having to bother about improving their products or services. It's amazing how fast they found their markets disappearing.

Deadlines aren't bad. They help you organize your time. They help you set priorities. They make you get going when you might not feel like it.